Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 234971 Views
  • 2 replies
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Resolved! poor reception at home....only

hi all, im getting very poor reception at home - used to be good until around 2 months ago - but is always poor now - often i dont show any bars in the radio signal plus low data signal too. as soon as i move to another cell area, say at work, i get ...

Anonymous by Not applicable
  • 1758 Views
  • 3 replies
  • 0 kudos

Resolved! Voicemail Default Pin Issues!

This is something that has been happening for a good while now and not just to me, happens to other family members who are with o2 as well. If someone leaves a voicemail for me and I call 901 to retrieve it get told that my pin is set to default and ...

smc by Level 1: Joiner
  • 2820 Views
  • 5 replies
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Resolved! IPhone insurance claim

Hi I have also had a really bad experiance with 02 insure which forced me to cancel the insurance after many years with them. i have been an 02 costermer for about 10 years no and its always been the best provider for me which is slightly dissapointi...

Anonymous by Not applicable
  • 1378 Views
  • 1 replies
  • 0 kudos

Resolved! When taking a new contract when does the first payment get taken?

Im wanting to take out a new contract but I was just wondering in general when does the first payment leave your account? Is it the same for all phone companies or does it vary? The tariff im looking at is £29 a month with Three (via carphone warehou...

Anonymous by Not applicable
  • 8412 Views
  • 10 replies
  • 0 kudos

Voice mail number

I have a very basic Nokia phone that only does calls and texts. I received a voicemal and when I tried to listen to it I was asked to input my voicemail number first, i mistakenly thought this meant my mobile number. There is no option anywhere in my...

Anonymous by Not applicable
  • 3036 Views
  • 5 replies
  • 0 kudos

Resolved! GiffGaff tablet sim

I'm looking for a sim for my iPad Air and I came across GiffGaff.There prices seem ideal and i doubt o2 would match them, I've been told it runs on the o2 network so does this mean when I am in major cities I would get the hspda+ signal thing that I ...

Anonymous by Not applicable
  • 1980 Views
  • 5 replies
  • 0 kudos

Resolved! Voicemail Charges on Pay Monthly

Hello, I was just wondering whether you incur a charge for using the Voicemail service if I am on Pay Monthly. ThanksZahra

Anonymous by Not applicable
  • 3325 Views
  • 3 replies
  • 0 kudos

Resolved! Signal Covering - Maidstone

Hello I realise that the network is upgrading to 4G in a lot of areas and I understand to an extent why this is a priority, but I don't believe they are updating in my area. For several weeks now (I estimate at least 5) I have not been able to receiv...

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Anonymous by Not applicable
  • 2229 Views
  • 4 replies
  • 0 kudos

Resolved! Formal complaint

As I know of no other way to do this I will place it here.I would like to make a formal complaint against the chat operative Jacinta as she would not sort out my issue or get someone who could so she just transferred me to another chat operative who ...

Anonymous by Not applicable
  • 3863 Views
  • 16 replies
  • 1 kudos