Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Lost phone abroad - round and round O2

How on earth do you ever get to speak with a person at O2 or Telefonica about a lost phone to try and track it down? I have a personal phone on a O2 Simplicity 300 12M 300MB Monthly contract I took out in Milton Keynes earlier this year. They tell me...

Resolved! Texting to Just Giving - 70070

I am organising a fund raiser for local church using Just Giving. I note texts to their number, 70070, on my monthly contract say ”This text may be chargeable” or something like that. Are texts to 700nn numbers on monthly contracts charged and at wha...

Resolved! Vat on advertised monthly charges

I have recently taken up the O2 advertised offer for a sim only contractAt £11per month and the first months bill is adding vat . Surely O2 have to show prices to consumers that include vat ?

Resolved! Moving to Australia but have another year on my contract!

So I'm off to Oz in November but will still have a year left on my contract, I don't have any option but to pay the remaining off do I? How much do you have to pay to end contract?

Resolved! O2 are aggressive bullies

Does anyone find O2 are aggressive when chasing for payments? I have been a loyal O2 customer for a number of years and rarely had any issues, since upgrading under the O2 refresh scheme, I've had nothing but problems. Firstly O2 seperated the bill i...

Resolved! POOR SERVICE

I have a sony sp on the credit contract since sept last year it is not a good phone dosent always get calls and texts ,it has been back to o2 via the repair service twice and into the local store twice it has been messing about since january so after...

Resolved! bills

i need more mins and internet now much would it go up by

Resolved! Old bills

I need to view an old bill-aug 2013. Can anyone tell me how to do this please

Resolved! CUSTOMER SERVICE CHAT - COMPLETE WASTE OF TIME

After the managers at O2 said the E-Top Up cards are discontinued and not in stock, the advisers on the chat still suggest visiting O2 shops in order to get one. A different story:One of the advisers offered me to have Warsaw as my CALL ME number in ...

Online banking issue

Tonight I tried to make a payment via Santander and I needed an OTP text message witrh a security code, after the banking timed out waiting for the none existant message, I called the bank only to be told they had sent it, then asked to reboot my pho...

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