Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi i don't understand why i am being charged for media messages when infact it should be normal text message?
Going to leave O2 over this 4g issue, I pay for 4g but don't recive it. Even the 3G is useless it stops working everyday around 12pm very fustating.
According to O2 my 2 year contract was renewed in June last year which I take to mean I have 9 months to go....however I don't ever remember renewing my O2 contract and certainly wouldn't for further 2 years. O2 have my pre 2012 address on their reco...
Hi I just bought a new Nokia Lumia at a O2 store yesterday and asked to keep my number. I was changed from a Pay As You Go to a Pay Monthly deal. But my question is what happens to the credit balance I had on my sim before the change? Thanks
Hi - I am an O2 full time employee. My contract for my current phone has just come to an end - so I visited my local O2 shop - and selected an iPhone 5s and the staff tariff (working out to £25 per month). However - in the shop, it has to be put thro...
I'm new to O2, and have just activated my P&G SIM. Unfortunately, I'm seeing the following message in my account: "Your balance was too low to get your monthly allowance. Top up to get your allowance." I should have £10 of credit, yet my account is s...
my contract runs out on the 23rd oct 2014 but i could ring up from the 23rd september 2014 for a free upgrade. i rang and set this all up yesterday and it was explained my first bill was going to be a lot higher. ive gone online and looked at recent ...
I've recently paid for an early upgrade and I've kept the same number, the people in the shop said that it would take 76 hours for my old phone to deactivate and the number on my new phone to activate, it's now been nearly a week and still nothing ha...
My pay monthly charge was renewed last week, and I have been only using my 3G sometimes when I am out, as I use wifi at home. I woke up this morning to find that all my data had been used up! I haven't downloaded anything big, and always use my 3G sp...
My contract was up for upgrade but it consided with me going away for 6 months. so i didnt think to inform o2 that I didnt want to renew the contract, however my phone is still being charged monthly. I want to cancel my phone bill but I am abroad. Ca...
