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Change Name on my bill

dragoos
Level 1: Joiner
  • 1 Posts
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Registered:

Hi,

I'd like to have my name and adress on my bill.

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MI5
Level 94: Supreme
  • 144183 Posts
  • 634 Topics
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Registered:

It already should be. Check by following help here https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096
If not, you'll need to call customer service on 202.

If you have someone else's name on it, that can't be changed until you upgrade the account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144183 Posts
  • 634 Topics
  • 27632 Solutions
Registered:

It already should be. Check by following help here https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096
If not, you'll need to call customer service on 202.

If you have someone else's name on it, that can't be changed until you upgrade the account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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EmilieT
Former Staff
  • 5434 Posts
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Registered:

Hi @dragoos, and welcome to the Community smiley Did you get a chance to look at the info @MI5 shared above? Does it answer your question? 

 

Please let us know how you're getting on!

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