Pay Monthly
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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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  • 2 replies
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Resolved! accounts

Are you allowed more than one account,i would like to get a phone for my daughter for uni.Obviously paid from my DD? Thanks

Memphis67 by Level 1: Joiner
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Resolved! Broken back of Samsung A5

I stupidly dropped my phone (Samsung Galaxy A5) the other day and cracked the glass on the back. It wasn't too bad but is now leaking small chips of glass bit by bit. Does anyone know the best way to get this fixed? i.e. take it to the O2 store or ta...

TM1231 by Level 1: Joiner
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  • 4 replies
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Resolved! Leaving but still having to pay for a service I don't want/use?

I'm only 4 months into a pay monthly SIM, I don't use it and therefore will cancel it before 29/3/18, I rang 02 and enquired about it, they want £112...rip off merchant services. I'm not paying that so any ideas what I can do if any?

Dazz1 by Level 1: Joiner
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Resolved! How do i stop O2 travel?

If I have o2 travel turned on, how do i stop it?If I haad turned data roaming off, why was I still charged £5 a day for its use?

Anonymous by Not applicable
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Resolved! Not a good start

Move from EE yesterday and order two new contract for me and my wife, so I had to do 2 differents orders??Choose pick up from store on the first iphone as I thought it wil be quicker but message stated 2 to 3 days, compare to next delivery on the sec...

faborson by Level 2: Apprentice
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Resolved! Data roaming in the US

HiI have just been in the US. I found that, although I had an uncapped roaming deal with O2 (which is a really bad deal and not as good as most networks), I could not get a data reception ....in NYC Times Square, JFK Airport, and later, at Baltimore ...

Resolved! Masts not working in my area

Hi all, As the subject says, Quite a few phone masts in my area are not working. (Postcodes such as PO12 1HQ where I live, PO15 5RQ where I work and PO1 3TZ at Gunwharf Quays just across Portsmouth Harbour from me to name just a few. It seems like al...

Speed test.jpg
Dave10321 by Level 1: Joiner
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Resolved! Excess data usage

Is anyone else experiencing excess usage of data overnight. Every month im running out of data and i have 3gb. My average usage is 1.2. O2 say things are happening at around midnight but can't tell me what!!! I'm asleep then. Advice was turn off mobi...

Kazzy33 by Level 1: Joiner
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  • 24 replies
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Resolved! text or FaceTime whilst in USA

Hijust some advice please. My daughter is going to the USA for a holiday. She has an iPhone, what’s the best and cheapest way for us to stay in contact ? She’ll have WiFi at her accommodation so would it be free to FaceTime or WhatsApp rather than te...

Flossmac by Level 1: Joiner
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  • 4 replies
  • 0 kudos