Solved: Upgrade

Me8 · ‎12-04-2018

Im a 02 customer when is ok to change my mobile

Anonymous · ‎12-04-2018

Hi @Me8 you can look in your myo2 to see your upgrade date or if you are on a Refresh contract then all you have to do is pay off any fees left on the device plan then you can upgrade

See my guide here

https://community.o2.co.uk/t5/Discussions-and-Feedback/A-Guide-To-O2-Refresh/td-p/877701

View solution in original post

Anonymous · ‎12-04-2018

Hi @Me8 you can look in your myo2 to see your upgrade date or if you are on a Refresh contract then all you have to do is pay off any fees left on the device plan then you can upgrade

See my guide here

https://community.o2.co.uk/t5/Discussions-and-Feedback/A-Guide-To-O2-Refresh/td-p/877701

MI5 · ‎12-04-2018

Hi @Me8 this isn’t customer service and we cannot see your account details.
Please see this link for o2 contact details http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎13-04-2018

Welcome to our forum @Me8! Let us know if you found the info you were looking for and if you have any additional questions the community could help you with.

Which phone are you thinking of upgrading to?

O2

Upgrade

Cancelling subscrption

Not renewing my contract

3G switch off

no service after porting number

Phone Upgrade