Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 242607 Views
  • 2 replies
  • 2 kudos

Huwaei P10 - out of stock?

Ordered new phone (upgarde) on last sunday. Being told thath my phone will be ready to collect on 18th. Went on 19, wasn't in. Spoke to guy on o2 chat, he said it's on way and will be in store on 19th 5pm. Ok then. Spoke with o2 guy on chat again tod...

Arek83 by Level 1: Joiner
  • 2018 Views
  • 10 replies
  • 0 kudos

Request

My SIM card not working can you tell me how I do it’s more then one month

Irfan1 by Level 1: Joiner
  • 1085 Views
  • 5 replies
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Resolved! Change from data to calls

A few months ago, my contract was up and I decided to keep my phone and upgrade to an iPad instead. The problem was that this meant I went from a calls tariff to a data tariff which was applied to the phone number that i’d had for years. I now realis...

Lazydaisy by Level 1: Joiner
  • 2248 Views
  • 10 replies
  • 0 kudos

Resolved! Keeping number after contract change to 3rd party O2 contract

I'm looking to purchase a new O2 phone contract through a cheaper 3rd party website and would like to keep my number. I'm currently on a rolling sim only contract so there's no balance to pay off, however my surname in the new contract will be differ...

SheMac by Level 1: Joiner
  • 1430 Views
  • 2 replies
  • 0 kudos

Resolved! Old bills

How to view itemised details for previous bills

Zed01 by Level 1: Joiner
  • 713 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelation

Hi guys. How do I cancel my monthly payments. I have paid off my plan and i am being direct debited for a phone that I no longer have. I moved to Australia.

Penny3 by Level 1: Joiner
  • 1224 Views
  • 2 replies
  • 0 kudos

Resolved! How can you get proof of purchase

I’ve been to Apple today as I forgot my Apple ID and they want proof of purchase? How do I get this ASAP? Thanks in advance

CLB- by Level 2: Apprentice
  • 7788 Views
  • 2 replies
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Resolved! Early termination fee - VAT or no VAT?

Hi people, I've had different answers on chat, over the phone and in store. If I end my O2 contract early, will I be charged VAT on the remaining months? I am not disputing anything, I am simply checking what the case is with O2, as I'm getting confl...

Anonymous by Not applicable
  • 3696 Views
  • 13 replies
  • 0 kudos