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Me8
Level 1: Joiner
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Im a 02 customer when is ok to change my mobile
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Anonymous
Not applicable

Hi @Me8 you can look in your myo2 to see your upgrade date or if you are on a Refresh contract then all you have to do is pay off any fees left on the device plan then you can upgrade 

 

See my guide here 

 

https://community.o2.co.uk/t5/Discussions-and-Feedback/A-Guide-To-O2-Refresh/td-p/877701

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Message 2 of 4
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Anonymous
Not applicable

Hi @Me8 you can look in your myo2 to see your upgrade date or if you are on a Refresh contract then all you have to do is pay off any fees left on the device plan then you can upgrade 

 

See my guide here 

 

https://community.o2.co.uk/t5/Discussions-and-Feedback/A-Guide-To-O2-Refresh/td-p/877701

Message 2 of 4
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MI5
Level 94: Supreme
  • 143445 Posts
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Hi @Me8 this isn’t customer service and we cannot see your account details.
Please see this link for o2 contact details http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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Welcome to our forum @Me8! slight_smile Let us know if you found the info you were looking for and if you have any additional questions the community could help you with.

Which phone are you thinking of upgrading to? slight_smile

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