Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Transfer of account

I've got an existing contract in my name, which is paid for by myself, but it's my daughter who uses the phone. She'd like to take over the account as the contract is up for a refresh soon, and pay the bills herself. Can anyone explain the way to go ...

Resolved! Number Port from Talktalk NOT....

Having been with Talktalk for years, an now moving to o2 as recommended by Talktalk team. I am having great difficulty getting my old number transferred. Have requested and received PAC from Talktalk. Have new contract with o2. Have working o2 sim in...

Resolved! Largest 4G data only package

All, I am trying to find details of O2's 4G data only contracts as I am looking to see if they have an offering in line with the 4GEE home 4G broadband (200GB for £60 - sounds great but I dont have a reliable signal for EE, even with an LTE ariel). I...

Resolved! Phone number

Can I get a free new number from o2 to stop all the unwanted sales calls ECT

Resolved! do o2 cap usage charges on pay monthly

travelling to canada will my data and minutes be capped once i exceed my plan limit

Resolved! Carrying my number across

Hi there, I recently started a contract with O2 for an iPhone 8 and have been trying to carry my old number from my giffgaff sim over, I have filled in a form about carrying over my number and even had help from a guru, yet it’s been nearly a week an...

Resolved! Calls to Germany

Why have I been charged with calls to germany when it shows that these are within the Eurozone covered by mymonthly bundle, or are they ??

Cancel account

How i can cancel account online??

Internet data transfer in populated areas/big city

The O2 telecommunication network doesn't respect the contract terms, and also me as a customer.I am very unhappy with this network. Yesterday I was unable to enjoy the Internet in the most important and tourist areas of London. And not only in London...

Resolved! Unwanted texts and emails

How can I stop O2 sending me unwanted texts and emails? The unsubscribe button on their emails doesn’t work and when I call 2220, I’m told I only receive information about my account. This is clearly untrue - I’ve had several texts/emails in recent w...

O2

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