Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How has a fraudster taken out a contract in my name without my bank details?

Hi everyone Over the last week, I've been targeted by a fraudster several times. They have taken out mobile insurance & a 24-month contract out in my name. I was informed of this by the 'welcome' letters 02 have sent to my address. I checked with 02,...

Resolved! Old bills

How can i check older bills?

Resolved! Mobile phone bill

Hello there, I have added the following mobile phone to my contract and have received a bill, can you please let me know the total that is for [removed] and what date each month the payment will go out

Resolved! add ipad to account

Hi Does anyone know how to add a Ipad to their account? When i try to do it it says it will send a text message to the device but that obviously wont work as it is a tablet. Thanks

Resolved! Texting from uk to romania

Hi, I'm from the uk. my boyfriend is currently in Romania for work and I've been texting him forgetting about paying. I'm on the 12 month plan (£15 a month) and nothing has come up on my bill yet. Should I be worried about a big bill?

Resolved! Texting abroad

My girlfriend is in Majorca and is getting no mobile data connection at all (anyone know why this is?) so if I text her from the UK am I being charged?Thanks for any help.

Resolved! On and off problems with O2 to O2 texting

Hi, For the last few weeks a few O2 users I know have been having on and off problems, seemingly with O2 to O2 texting, that lasts few a few hours upto 24 hours, and then suddenly all the texts come through. During the "outage", texts from other netw...

The o2 fraud department are a waste of space ..

Soo I recently was a victim of fraud by somebody that I know.They took out a phone contract in my name and address using my card.I had no idea until I started receiving debt letters from o2 ..So I obviously reported the fraud to both o2 and the polic...

Resolved! Change date DD is taken?

Can I change the date my DD is taken? It's currently taken on 28th of each month which is really inconvient

Resolved! re connect old phone number

Dear Sir/ Madam, I am trying to reconnect my old Phone number but I can't find how to on the website. I was a pay monthly custumer and I would like to become a pay as you go customer now. My account has obvioulsy been closed and I would like to have ...

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