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Change Name on my bill

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dragoos
Level 1: Joiner
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‎03-09-2018 18:07

‎03-09-2018 18:07

Hi,

I'd like to have my name and adress on my bill.

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MI5
Level 94: Supreme
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‎03-09-2018 18:09 - edited ‎03-09-2018 18:10

‎03-09-2018 18:09 - edited ‎03-09-2018 18:10

It already should be. Check by following help here https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096
If not, you'll need to call customer service on 202.

If you have someone else's name on it, that can't be changed until you upgrade the account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151145 Posts
  • 647 Topics
  • 28807 Solutions
Registered:

‎03-09-2018 18:09 - edited ‎03-09-2018 18:10

‎03-09-2018 18:09 - edited ‎03-09-2018 18:10

It already should be. Check by following help here https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096
If not, you'll need to call customer service on 202.

If you have someone else's name on it, that can't be changed until you upgrade the account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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‎04-09-2018 16:21

‎04-09-2018 16:21

Hi @dragoos, and welcome to the Community :smiley: Did you get a chance to look at the info @MI5 shared above? Does it answer your question? 

 

Please let us know how you're getting on!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? :slight_smile:
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