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Change Direct Debit Date

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Anonymous
Not applicable

on ‎29-08-2017 17:54 - last edited on ‎30-08-2017 09:29 by

on ‎29-08-2017 17:54 - last edited on ‎30-08-2017 09:29 by

Hi,

 

I will be starting a new job this week and I would like to change my current direct debit date to conicide with my new pay date. Would this be possible? If so, i'd like to change from the 16th to the 1st of each month.

 

Regards

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MI5
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on ‎29-08-2017 17:58

on ‎29-08-2017 17:58

Hi Amy @Anonymous

Yes, it is possible, but we cannot do it on here as we are all customers like yourself.

Please call o2 on 202 and arrange it with an agent.

You must change at least 6 days before the payment is due though so you may get a double charge the first month, if not.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152194 Posts
  • 651 Topics
  • 28997 Solutions
Registered:

on ‎29-08-2017 17:58

on ‎29-08-2017 17:58

Hi Amy @Anonymous

Yes, it is possible, but we cannot do it on here as we are all customers like yourself.

Please call o2 on 202 and arrange it with an agent.

You must change at least 6 days before the payment is due though so you may get a double charge the first month, if not.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MercedesS
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on ‎30-08-2017 09:32

on ‎30-08-2017 09:32

Hello @Anonymous, 

As @MI5 said, we are not Customer Service. Please Get in touch with them if you want to change your billing or payment date.

welcome to the O2 community! Let us know if we can help you more Wave

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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