Card payments

Jon22 · ‎10-03-2018

I am unable to make online card payments for my o2 bills. Card works fine with anything else I pay. Is anyone aware of any problems with o2s online payment

Cleoriff · ‎10-03-2018

Hi @Jon22 It may just be a system glitch...you could try again later....if still having problems then check

other ways to pay here

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...

Veritas Numquam Perit

MI5 · ‎10-03-2018

Historically there are many problems with o2’s payment systems and online card payments.
It would be worth you calling customer service on 202 to pay manually with your card and to report the issue to them so it can be investigated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

AndyinSuffolk · ‎10-03-2018

I used to have the same problem when I was on PAYGO with Orange (EE). It might be assoiated with the card issuer's security systems.

Martin-O2 · ‎12-03-2018

Hey @Jon22 how are you getting on? Have you been able to make your payments yet?

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