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Level 1: Joiner
Posts: 1
Registered: ‎30-03-2017

Card payments

I am unable to make online card payments for my o2 bills. Card works fine with anything else I pay. Is anyone aware of any problems with o2s online payment
Posts: 97,163
Topics: 758
Registered: ‎14-01-2013

Re: Card payments

Hi @Jon22 It may just be a system glitch...you could try again later....if still having problems then check

other ways to pay  here


*The Game Is On*

Posts: 114,301
Topics: 569
Solutions: 15,421
Registered: ‎04-04-2012

Re: Card payments

Historically there are many problems with o2’s payment systems and online card payments.
It would be worth you calling customer service on 202 to pay manually with your card and to report the issue to them so it can be investigated.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 2: Apprentice
Posts: 20
Registered: ‎07-08-2015

Re: Card payments

I used to have the same problem when I was on PAYGO with Orange (EE). It might be assoiated with the card issuer's security systems.

Community Manager
Posts: 7,442
Registered: ‎18-02-2016

Re: Card payments

Hey @Jon22 how are you getting on? Have you been able to make your payments yet? 

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