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Card payments

Jon22
Level 1: Joiner
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I am unable to make online card payments for my o2 bills. Card works fine with anything else I pay. Is anyone aware of any problems with o2s online payment
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Cleoriff
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Hi @Jon22 It may just be a system glitch...you could try again later....if still having problems then check

other ways to pay  here

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...

Veritas Numquam Perit

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MI5
Level 94: Supreme
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Historically there are many problems with o2’s payment systems and online card payments.
It would be worth you calling customer service on 202 to pay manually with your card and to report the issue to them so it can be investigated.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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AndyinSuffolk
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I used to have the same problem when I was on PAYGO with Orange (EE). It might be assoiated with the card issuer's security systems.

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Martin-O2
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Hey @Jon22 how are you getting on? Have you been able to make your payments yet? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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