on 25-03-2020 15:52
hi i keep trying to get out an additional contract. (for family plan) But, when attempting to enter card details, it declines and says "Card can't be checked"
I rang the bank, they said it wasn't their side and to ring 02, 02 weren't helpful..
on 25-03-2020 15:53
Sorry but nothing we can do to help either as we are all customers like yourself.
on 25-03-2020 15:55
on 25-03-2020 15:55
maybe i should ring again.. i just dont want to be a pain during the pandemic
on 25-03-2020 15:56
on 25-03-2020 15:56
For sure call again.
Customer service are there to help customers after all.