Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Number transfer

I upgraded my phone over a week ago and transferred to O2. My previous network provider gave me a PAK code but I am still waiting for my number to transfer over. I was told this would take 24 hours. Any idea when this will happen?

I am been neglected all I want is to ask why do I need to pay 2 network provider for only 1 phone?

Dear Sirs I want to ask why for only 1 phone I am paying 2 provider? the tel no is [Removed] the other provider is Three, who according to them they have given me a pac code so the contract with Three will finish, and I can start afresh with yourselv...

Reduce monthly bill

Do not make many calls

Out of Stock

Can i request for another phone if the one i ordered for is out of stock and payment has been taken.

My sim only contract not come and got order on the 24.01.20

My sim not come

Resolved! Changing direct debit

Hi there,I would like to change my direct debit.How do I go about doing this?Many thanks,Ben

O2 sim only contract

Hello, I am soon to turn 18 and want to start getting everything in order to build my credit score, so i have an o2 pay and go, i've only been with them a couple of weeks but really like the network and coverage where i am, so I just want to get a pa...

Data usage suddenly gone up

Why has my data usage suddenly over doubled with no different usage of the phone I’m coming to the end of my contract which seems suspicious [Edit: topic title clarified]

Changing my data plan without me knowing

I received an email saying o2 have changed my data plan, I haven't spoken to them about this

O2 refresh is there a wait?

Hi guys. I've just joined o2.I've just got the galaxy a51 on a 12 month o2 refresh for 41 per month with a 150 upfront cost.My airtime is £29 for 30gb and my phone plan is £12.42Can I use o2 refresh to upgrade? My contract is only 12 months so I woul...

O2

Forum Posts