Access online account
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on 25-03-2020 15:37
I no longer have an old mobile that I am still in contract for and paying monthly - wanted to view online account and have username and mobile number but cannot remember password. Any password reset option sends a text to my old mobile number which of course i do not have. My username is not an email address either so cannot use that. How do i access my old online account?
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on 25-03-2020 15:40
You need to contact customer service Guide: How to find help & contact O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 25-03-2020 15:41
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on 25-03-2020 15:41
I did....they were not helpful.
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on 25-03-2020 15:42
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on 25-03-2020 15:42
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 25-03-2020 15:43
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on 25-03-2020 15:43

