Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 110285 Views
  • 15 replies
  • 5 kudos

Resolved! EMAIL

IS THERE AN EMAIL ADDRESS I CAN CONTACT O2 AT? IM SICK OF THAT LIVE CHAT THING EVERYTIME I GET THROUGH THE SECURITY CHECKS AND START TO EXPLAIN IT CUTS OFF

Anonymous by Not applicable
  • 1583 Views
  • 2 replies
  • 0 kudos

Resolved! End of o2 contract

Hi, I need a second opion on something as I'm getting conflicting messges from o2. On my contract end 14th feb, I intend to move to tesco sim only. So i understand that to do this I need a pac code and use it within 30 days of recieving it (14th jan)...

Anonymous by Not applicable
  • 1686 Views
  • 13 replies
  • 0 kudos

Resolved! O2 International sim

Does credit expire on these sims after a certain time? If I top it up by ten quid, can I just make one minute of calls per month without loosing the credit? I'm not bothered about the free bundles that come with the top-up, just the base credit.

Anonymous by Not applicable
  • 1434 Views
  • 5 replies
  • 0 kudos

moving to ireland

I am halfway through a pay monthly tariff but I am moving permanently to Irish Republic.what are my options?Can I switch to o2 ireland?am I stuck with tariff? I pay £30 monthly + £15 rental

Anonymous by Not applicable
  • 1968 Views
  • 9 replies
  • 0 kudos

Resolved! Number porting

A quick (I hope!) question about porting my number from Three to O2 - the port is supposed to go ahead tomorrow and the text from O2 told me to keep my phone turned off until 6PM. I'm still using my Three SIM so I don't have to worry about call forwa...

Anonymous by Not applicable
  • 2039 Views
  • 10 replies
  • 0 kudos

Resolved! New 4G Sim

Hi, How can I go about requesting a 4G sim and will this affect my current contract?

Anonymous by Not applicable
  • 3320 Views
  • 10 replies
  • 0 kudos

Resolved! Current balance £14.92* Your balance was too low to get your monthly allowance.

I have an absolutely sour taste in my mouth after this experience;I have been using the £15 pay and go bundle and thought I would put my (next months) £15 credit onto my phone early, as I might not have had the money by my renewal date.Worst decision...

Anonymous by Not applicable
  • 3106 Views
  • 14 replies
  • 0 kudos

New O2 contract and credit check

I've been with O2 for about 7 years, never missed a payment with them and this is recorded on my credit files. My contract came up in December, but they wanted to charge me £130 to get a new iPhone, when through a third party and remaining on O2 it c...

Anonymous by Not applicable
  • 2383 Views
  • 13 replies
  • 1 kudos

Cant send messages on sony ericsson expedia mini

my phone is being repaired so have had my sim swapped over to another o2 sim card in another phone.done this with a guru on o2..can receive messages,internet and email, but cant send messages,have even reset phone,had the settings emailed to me and p...

Anonymous by Not applicable
  • 1280 Views
  • 15 replies
  • 0 kudos

Resolved! Blocked IP?

Hi. Can I ask if the following IP address is blocked by O2:66.119.27.225It is a server in the US hosted by GoDaddy for a Mobile Game called The Infinite Black.The Forums which are located on the same IP can be accessed but the game itself cannot conn...

Anonymous by Not applicable
  • 1712 Views
  • 35 replies
  • 0 kudos