Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

to claim my free samsung air buds

How do i claim my free samsung air buds

New Customer

I placed an order on Tuesday lunch time and have received order confirmation email as well as four legal documents emails and a further email to set up my account. The upfront phone cost is pending to be taken out of my bank account. Delivery was mea...

Resolved! Lost my SIM card abroad

Lost my SIM card abroad

Galaxy A70 WiFi & VoLTE Calling Disappeared

Hi,I recently joined O2 last month and unfortunately have had issues constantly with WIFI calling and VoLTE calling.I've called up twice to report that WIFI calling disappeared out of my settings and also the VoLTE option was greyed out with no way o...

Resolved! Unlimited Data

I'm on a flex tariff and am thinking of switching to the unlimited data for a month to fill in a gap in home broadband provision - As far as I can see there is no cap on the amount of data you can tether it seems to be the number of devices is limite...

Transferring number to new sim

How long does it take for 02 to transfer number to new sim please

Sim not provisioned

I received my S20+ yesterday but it says sim not provisioned even though my new sim is installed. What do I need to do next?

Northern Ireland delivery

Has anyone had the same problem. I ordered an Apple Watch on Thursday and selected Saturday delivery. I’ve sat in all day and it still hasn’t arrived.

How to claim the extra A3100 traid in

Hi I upgraded early from the s9to s20+ paying my handset off at £180. With my upgrade I received a voucher to recycle my s9 and recieve an extra £100. O2 now have my phone which I got £136 to be paid into my bank within 28days but how do you redeem t...

Resolved! SAMSUNG Earbuds

I've just upgraded to the S20+ and the online deal offered a set of Earbuds as part of the contract. Do these get sent out automatically or do you have to claim them somehow ?

O2

Forum Posts