Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contact

Is it possible to use Monzo Card for buying a phone from O2 on contract?

Resolved! Cancelling phone contract

How do I cancel my phone contract

Resolved! invoice

i cant print off my invoices june july august 2019 you sent the last ones by post but i was told go on line and print off. Regards Darrell

Resolved! Financial

I cant afford my bill what can I do

Resolved! Keeping current number

My contract ends 26/10. I want a new contract via 3rd party (Mobiles UK) but still with O2 network. As I will be given a new mobile number, I want to transfer my existing number to the new contract. How can this be done. Thanks.

sdf

Resolved! Cannot make calls or receive messages on my new iPhone 11 pro max

I upgraded my phone to the iphone 11 pro max that arrived today. Put the sim in, did the backup recovery with itunes, and all is well expect the fact I can't seem to be able to make any phone calls or receive/send messages. I am an O2 monthly paying ...

Linked number unauthorised

Sent from my Samsung Galaxy smartphone.-------- Original messageI have tried on numerous occasions to resolve a serious issue i have been having with my o2 account. I will attach the evidence i have and hope that this gets addressed with urgency. On ...

Resolved! End of my contract

My contract finishes on 26th Sept. It was a phone for my son, he is now going to sort his mobile out. What do I do? Do I need to cancel the contract? Will it carry on if i dont? Sorry if daft question im new to this.

Resolved! Dispatched but no tracking

Hi,I got an email on Thursday evening stating that my click and collect order was dispatched. However, I never got any tracking info.On Friday, my order status shows as complete. With the sections for tracking stating ‘Not Applicable’My new price pla...

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