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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 253341 Views
  • 2 replies
  • 2 kudos

Trying to get O2 to sell me the 5g unlimited data plan

O2 offer a 5g unlimited data plan, its £40 a month but the default way to get it is by buying a new phone and enterening a term lungth contract. I want neither, so is there any way to get O2 to let me pay them more each month and get the unlimited 5g...

mark2410 by • Level 1: Joiner
  • 1002 Views
  • 4 replies
  • 0 kudos

Resolved! Samsung active 2 - Mobile Service

Good Afternoon, Had my Galaxy Active 2 watch for a couple of months now, I Have been trying to connect my smartwatch to o2'S Mobile service? But i am unable to connect? Is this something i can get working or is o2 not available for smart watch'es yet...

Neoact by • Level 1: Joiner
  • 1438 Views
  • 1 replies
  • 0 kudos

Resolved! Contract due to end

Hi, my 24 month contract which is for the sony phone + unlimited minutes, text and 500 mb of data is due to end in January 2020. I wish to stay with 02 but I'm also still very happy with the phone so have no wish to upgrade or get a new one. Will tha...

Resolved! When I signed up for my new contract

When I signed up for my new contract simm l was told to text Loyalty to number but ever time I sent it it was blocked

Barrie by • Level 1: Joiner
  • 1554 Views
  • 4 replies
  • 0 kudos

Resolved! Cancel

I want to cancel xxxxxxxxx and xxxxxxxxx. I'm deaf so no call please [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Robert95 by • Level 1: Joiner
  • 1371 Views
  • 2 replies
  • 0 kudos

Resolved! Upgrade

Can you please contact me regarding my upgrade. I want to upgrade to the iPhone 11 with the same data and packages I still have for the amount of 12 months

Upgrade23 by • Level 1: Joiner
  • 1388 Views
  • 2 replies
  • 0 kudos

Resolved! 2 contract , one account

Hii have an o2 contract currently, i am looking to buy a phone for my daughter. When i add to basket , it says i am upgrading. how do i get 2 seperate phones on 1 account? kind regards Harv

Harv1 by • Level 1: Joiner
  • 2669 Views
  • 5 replies
  • 0 kudos

Resolved! Change date of direct debit

Hi I want to change the date my direct debit comes out of my account

Emily by • Level 1: Joiner
  • 2176 Views
  • 3 replies
  • 0 kudos

Resolved! Media messages

Just check my wife's and my mobile account we have been charged media messages we also have unlimited texts and calls was never told about these also when quiered the bill the customer service ended call as they didn't like when asked why bill was hi...

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