Solved: Cancel

Robert95 · ‎22-11-2019

I want to cancel xxxxxxxxx and xxxxxxxxx. I'm deaf so no call please

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

MI5 · ‎22-11-2019

It can all be done by text Guide: Cancelling Your Contract

Also, please edit your post to remove your phone number as the forum is public.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎22-11-2019

@Robert95

It can all be done by text Guide: Cancelling Your Contract

Also, please edit your post to remove your phone number as the forum is public.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎23-11-2019

@Robert95 If you're unable to cancel, you may have to get someone to call customer service on your behalf, but you would need to be present when they called. https://www.o2.co.uk/contactus Alternatively, if you have an O2 store nearby, you can call in and hopefully someone will be able to assist you.

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