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When I signed up for my new contract

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Barrie
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on ‎12-11-2019 00:57

on ‎12-11-2019 00:57

When I signed up for my new contract simm l was told to text      Loyalty to number but ever time I sent it  it was blocked 

 

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MI5
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on ‎12-11-2019 06:41

on ‎12-11-2019 06:41

@Barrie 

You text it to 21500 which is a free text. 

https://www.o2.co.uk/family-plan

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎12-11-2019 06:41

on ‎12-11-2019 06:41

@Barrie 

You text it to 21500 which is a free text. 

https://www.o2.co.uk/family-plan

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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on ‎14-11-2019 10:25

on ‎14-11-2019 10:25

@Barrie How are you getting on with this, since you last posted? Do you need any further help?

 

Welcome to the community!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Barrie
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on ‎24-11-2019 04:33

on ‎24-11-2019 04:33

Still won't send
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MI5
Level 94: Supreme
In response to Barrie
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on ‎24-11-2019 10:09

on ‎24-11-2019 10:09

Call customer service to process it for you Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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