Solved: I keep getting billed after my contract is up

SeanMunroe · ‎01-12-2019

£37.32

Cleoriff · ‎01-12-2019

@SeanMunroe

Have you cancelled your contract? If not it will continue rolling on. Guide: Cancelling Your Contract

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎01-12-2019

@SeanMunroe

Have you cancelled your contract? If not it will continue rolling on. Guide: Cancelling Your Contract

Veritas Numquam Perit

MI5 · ‎01-12-2019

@SeanMunroe

Just for clarity, contracts don't end automatically.
You have to notify o2 if you want to end it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎03-12-2019

Hey @SeanMunroe was this down to the contract not being cancelled or was something else causing the charges?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

I keep getting billed after my contract is up

CANCELLED CONTRACT LAST MONTH AND MOVED TO TESCO ...

Charged double for Monthly Bill

Phone blocked

Sim only renewal coming up

Calls and SMS temporarily unavailable