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Cant access my voicemail

Jade8
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on ‎26-08-2020 10:25

on ‎26-08-2020 10:25

im having issues listening to my voicemail. im currently overseas and have been for a while. i call 901 and it says "Your pin" and then cuts the call. Sometimes it just says "your" and then cuts the call. I need to access my voicemail. Please help?
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MI5
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on ‎27-08-2020 08:01

on ‎27-08-2020 08:01

@Jade8 

Cost will vary and may be free but it depends what country you are in?

It is an automated service that will text you back the number to call. from the country you are in

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Jade8
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on ‎04-09-2020 22:44

on ‎04-09-2020 22:44

Hi M15 Ive tried that number the other day and no luck. Anything else you could think of I could try?
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MI5
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on ‎04-09-2020 23:06

on ‎04-09-2020 23:06

I've not encountered your issue before @Jade8 so I'll call in @O2Kyle to see if he can assist.

Look out for a message from him tomorrow.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2Kyle
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on ‎05-09-2020 10:29

on ‎05-09-2020 10:29

Thankyou @MI5.

 

Looks as though you posted some useful information but the issue sounds quite unique and we'll have to do some digging.

 

@Jade8  I have sent you a private message so we can see what's going on.

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MI5
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on ‎05-09-2020 10:58

on ‎05-09-2020 10:58

Thanks @O2Kyle 

Let us know what the problem is when you figure it out please thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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