Cannot register email for official discount

[shreyashid]

I have bought a new o2 number and I have been trying to register my official email I’d to avail the work discount . O2 is refusing to accept the email id. I called the helpline and they refused to help saying I will receive a call back.not sure how I do this now

[EmilieT]

Thanks @Cleoriff for the tag, and @MI5 also for trying to troubleshoot this 

@shreyashid

I'm sending you a PM (Private Message on the forum) to get some more details and see if there's anything we could do to help you get this sorted!

[shreyashid]

I have not received any response from the team . My VALID email I’d and my payslip have been rejected by O2 . Is this a means to cheat the consumer on the pretext of discounts and later refusing to accept the payslip. Next you are going to tell me that my last date for registering has passed and you cannot do anything anymore

[shreyashid]

Thanks for trying Emilie. Didn’t seem to have helped a bit. I am now thinking if I have made a mistake by switching to O2 . I am unsure whether to focus on my day job or keep running behind o2

[EmilieT]

Hi @shreyashid, I'm sorry to hear nothing has moved since we last spoke  I've chased my contact this morning and am sending you anything Private Message to let you know what I last heard.