
on 18-04-2016 20:36
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on 18-04-2016 20:36
Hi!
New here! So I upgraded on Saturday but the upgrade was a pre-oreder. Can I cancel the upgrade altogether?
Thanks!
Solved! Go to Solution.
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on 19-04-2016 18:34
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on 19-04-2016 18:34
@Anonymous wrote:
So I called CAB and Trading Standards... apparently an upgrade is not considered a new contract so it is completely legal to not have a cooling down period. However because it is a pre-order, the contract hasn't technically started yet so that's my get out clause.
Go back to CPW with the info from CAB as your ammo
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 19-04-2016 18:59
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on 19-04-2016 19:03
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on 19-04-2016 19:03
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 19-04-2016 19:11
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on 19-04-2016 19:11
I'm happy that you sorted the problem but it goes to show the lengths these companies will go to. You shouldn't have to be quoting consumer law and scrutinising their t&c's.
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on 19-04-2016 19:42
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on 19-04-2016 19:42
Excellent news @Anonymous It took some work on your part but you got there in the end. Well done..
Veritas Numquam Perit


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