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Can I use my phone in the USA without roaming charges?

USA123
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Hi, I am from the UK.  I am in the USA on holiday.   Can I use my phone here without roaming charges?  I am an O2 Virgin customer.  I have a Virgin sim card which came as part of my Virgin broadband package but was migrated to O2 by Virgin some months ago.  I am on a pay monthly contract.  Before I left the UK I asked the same question at my local O2 shop and was told that I could use my phone in the USA with no extra charges, but the welcome txt message I got at the airport had a list of very expensive charges.  Consequently, to avoid a nasty bill, I am just using wi fi for now.  Please let me know the correct position.  Bye, Jacqueline

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jonsie
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If you are a Virginmedia customer and a O2 customer you should have Volt added to your account

This gives you O2 Travel Inclusive and will mean free roaming in the US

Check My O2 for the bolt on

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Bambino
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@USA123 See this guide: USA - Roaming with O2 - O2 Community

This is a public forum. Remove your name and number or you run the risk of being spammed or scammed or both. Go to the down facing arrow above the date and time in your post and click Edit Reply to remove your name and number.

FLAGGED

I DO NOT WORK FOR O2



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jonsie
Level 94: Supreme
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If you are a Virginmedia customer and a O2 customer you should have Volt added to your account

This gives you O2 Travel Inclusive and will mean free roaming in the US

Check My O2 for the bolt on

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USA123
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Hi, Thanks for the info.  Unfortulately I can't see a way to edit or delete my post.  Any suggestions?

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Enlli
Level 68: Extraordinaire
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@USA123 wrote:

Hi, Thanks for the info.  Unfortulately I can't see a way to edit or delete my post.  Any suggestions?


You can't after 1 hour

It has been flagged for a moderator to do it for you

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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