Can I reduce my tariff?

[Anonymous]

Topic.

I currently get 600 miunutes per month on a £12 a month tariff, can I possibly reduce this as out of 600 minutes I only ever use about 2 hours worth of calls in a montbh (120 minutes).

If I want to change my tariff, do I ask in an O2 shop or ring 202?

[MargaretH]

I didn't realise they actually stopped this last year and agree this is silly. I also agree it is a case of managing to speak with a CSA willing or able to help. Luck of the draw/ don't ask, don't get etc. At least the 202 number is free.

[jonsie]

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@Anonymous wrote:

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@MargaretH wrote:
Appreciate being on PAYG allows more control over things.

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Sure does.

Im on Pay as you Go Go Go £20.

1GB data.

500 Minutes.

5000 texts.

On a par with most Pay Monthly Contracts and no worries of not being able to afford the monthly fee each month, and I can change it once a month if another 'better' deal crops up.

Win win !

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Which is why I'm on a rolling monthly Siimplicity contract which I can end with 30 days notice at any time.

However, it's an old tariff and with genuine unlimited data and more than enough minutes and texts to meet my needs, I would be crazy to change.

Bear in mind on P&G you have a sort of 'contract' whereby you have to top up a certain amount by a certain date to get your allowances on most decent tariffs. I just prefer not to have the hassle of remembering to top up and the convenience of direct debit without being tied in for more than 30 days.

[rawrz]

it actually sounds like your on a Refresh tariff as tgey are the only tariffscthat would offer 600 mins for 12.00 which is the lowest refresh tariff agreement

[Deag]

Would have been done because with the price of smart phones now, reducing the contract means they get less back to pay off the phone cost. I suspect people also abused it.