This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Can I leave O2 with recent price hike

Go to solution
Anonymous
Not applicable

on ‎26-01-2014 17:00 - last edited on ‎26-01-2014 17:35 by Moderator

on ‎26-01-2014 17:00 - last edited on ‎26-01-2014 17:35 by Moderator

Hello,I think that O2 have broken the contract with rised up prices.If Iam unhappy, can I leave O2,because O2 raised the price?I would like to move to giffgaff £10. 500min.5000text 1GB.

Message 1 of 8
2,323 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Anonymous
Not applicable

on ‎26-01-2014 17:03

on ‎26-01-2014 17:03

If you refer to your terms and conditions you will note that o2 are able to increase prices up to once per year up to the retail price index.

Therefore you won't be able to leave as a result of the price increase

View solution in original post

Message 2 of 8
2,320 Views
0 Kudos
7 REPLIES 7

Go to solution
Anonymous
Not applicable

on ‎26-01-2014 17:03

on ‎26-01-2014 17:03

If you refer to your terms and conditions you will note that o2 are able to increase prices up to once per year up to the retail price index.

Therefore you won't be able to leave as a result of the price increase
Message 2 of 8
2,321 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎26-01-2014 17:03

on ‎26-01-2014 17:03

No you can't if you are in a contract
Message 3 of 8
2,319 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎26-01-2014 17:04

on ‎26-01-2014 17:04

If however you are on a refresh contact you are able to pay off the phone contract (I.e. Not the airtime element) and then you are free to change.
Message 4 of 8
2,317 Views
0 Kudos

Go to solution
adamtemp64
Level 66: Unequalled
In response to Anonymous
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

‎26-01-2014 17:07 - edited ‎26-01-2014 17:07

‎26-01-2014 17:07 - edited ‎26-01-2014 17:07

and this thread describes the 2013 increase not the 2014

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 5 of 8
2,314 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎26-01-2014 17:12

on ‎26-01-2014 17:12

Note new OP has reposted same question in other thread regarding price increases and ofcom ruling
Message 6 of 8
2,302 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 152216 Posts
  • 651 Topics
  • 29030 Solutions
Registered:

on ‎26-01-2014 17:36

on ‎26-01-2014 17:36

It's a 2.7% price rise and no, you can't leave unless you buy out.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 8
2,286 Views
0 Kudos

Go to solution
perksie
Level 69: Guiding Light
In response to MI5
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

on ‎26-01-2014 17:47

on ‎26-01-2014 17:47

Updated thread title as it's been moved to a topic.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 8 of 8
2,273 Views
0 Kudos
Top Kudoed Authors
View All
Top