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Can I leave O2 with recent price hike

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Anonymous
Not applicable

on ‎26-01-2014 17:00 - last edited on ‎26-01-2014 17:35 by Moderator

on ‎26-01-2014 17:00 - last edited on ‎26-01-2014 17:35 by Moderator

Hello,I think that O2 have broken the contract with rised up prices.If Iam unhappy, can I leave O2,because O2 raised the price?I would like to move to giffgaff £10. 500min.5000text 1GB.

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Anonymous
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on ‎26-01-2014 17:03

on ‎26-01-2014 17:03

If you refer to your terms and conditions you will note that o2 are able to increase prices up to once per year up to the retail price index.

Therefore you won't be able to leave as a result of the price increase

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Anonymous
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on ‎26-01-2014 17:03

on ‎26-01-2014 17:03

If you refer to your terms and conditions you will note that o2 are able to increase prices up to once per year up to the retail price index.

Therefore you won't be able to leave as a result of the price increase
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Anonymous
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on ‎26-01-2014 17:03

on ‎26-01-2014 17:03

No you can't if you are in a contract
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Anonymous
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on ‎26-01-2014 17:04

on ‎26-01-2014 17:04

If however you are on a refresh contact you are able to pay off the phone contract (I.e. Not the airtime element) and then you are free to change.
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adamtemp64
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‎26-01-2014 17:07 - edited ‎26-01-2014 17:07

‎26-01-2014 17:07 - edited ‎26-01-2014 17:07

and this thread describes the 2013 increase not the 2014

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Anonymous
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on ‎26-01-2014 17:12

on ‎26-01-2014 17:12

Note new OP has reposted same question in other thread regarding price increases and ofcom ruling
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MI5
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on ‎26-01-2014 17:36

on ‎26-01-2014 17:36

It's a 2.7% price rise and no, you can't leave unless you buy out.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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perksie
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on ‎26-01-2014 17:47

on ‎26-01-2014 17:47

Updated thread title as it's been moved to a topic.

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