Bill

[Will91]

I've paid a bill but it hasn't appeared on My 02

[Oxonian]

@Will91 

Depending on how and when you paid it, there can be a delay of a couple of days in it appearing. 

if it has not been credited to your account by say Wednesday, I suggest that you contact the Payment Management team on 0800 902 0217. 

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

[MI5]

@Will91 

If you don't have a direct debit set up, do so to avoid future issues. 

Guide: How to Pay Your Bill (Airtime & Device Plans)