Solved: Charged twice for donation to Comic Relief

camdenlodgescho · ‎28-04-2024

On Friday 15 March, through my 02 account/phone, I was charged £40 for my donation to Comic Relief.

However, I see that this month, the same charge is going through. I am very confused. Why is this happening? Please advise as soon as possible. I am unemployed and cannot afford such an unforeseen expense.

Kind regards

Marilla Miles-Wilson

MI5 · ‎28-04-2024

@camdenlodgescho

You need to contact Fonix.

https://www.comicrelief.com/legal/sms/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-04-2024

@camdenlodgescho

You need to contact Fonix.

https://www.comicrelief.com/legal/sms/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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