Bill

[Am152-]

Hi I have a pay monthly sim and I had a late fee paid paid it off and my sims still not working could anyone help me please ? I paid two payments on the October bill plus another £8 today and still not on 

[Bambino · Accepted solution]

@Am152- It takes several days for funds paid to clear O2's account and as you've paid on a weekend it will take longer. You can speak to the Payment Management Team in the morning on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

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