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Lost job options available

jamieleewv1
Level 1: Joiner
  • 30 Posts
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Hi there

 

I've recently lost my job, I have a 5 year old daughter to take care of and a home to pay for, I currently have 3 lines open for my family with o2, the monthly bill equates to approx £140 a month, which I've had no trouble paying since opening them. 

 

However I have recently lost my job and I am trying to restructure my finances to get by, what are the consequences of no longer being able to pay my bill? I understand my credit will get affected, is the balance transferred to a 3rd party who I can them setup a much lower payment plan with? 

 

Thank you.

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MI5
Level 94: Supreme
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@jamieleewv1 

You need to contact O2 urgently to find a suitable agreement.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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