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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Resolved! ulefone armour 11

can i get ulefone armour 11 on o2 contract

Resolved! Can I keep my o2 number if I switch to another o2 contract from a third part seller and not through

Can’t seem to find answer I’m looking for getting a better deal getting a new contract and handset from third party but wish to keep my o2 number is this easily done can’t find answers only seem to find if it’s from o2 themselves

Resolved! My phone has been used by somebody to pay for their monthly subscription on their Sony pla

I have received texts on the same date every month for psn Sony 6.99 charge

Resolved! not registered on network

I cannot receive call and text messages and send out either for 2 days now. Even I'm away from London area. I tried all the suggested solution but same problem still.

Resolved! SIM change

I need to set-up new SIM after transfer from Virgin Media but My account is showing incorrectly number to start process

Resolved! O2 taking unauthorised payments

My bill is 15 pounds a month yet twice this month O2 have taken over 150 pounds from my account for no reason, trying to contact them is a roundabout with links just cycling through pages.

Resolved! O2 Open Problem

Hi I am having a problem accessing my O2 Open account. This hasn't been a problem recently after getting my discount applied by contacting O2 by telephone but now I am about to upgrade my phone on a new contract and I want to be able to apply my disc...

Resolved! Amazon prime

Hi there. How do I take Amazon prime off my account. I was given it free but never used it and now I’m being charged every month. According to Amazon I have to cancel it with o2. Thanks

Resolved! Change number

How can I change my number on O2 without being charged a fee?

Resolved! Changing Numbers

Last week I changed my phone number, will O2 let me change it back again?

O2

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