Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

can’t get me phone working

hi can’t get my phone working abroad keep saying restricted

Resolved! Switch Up

Hi,I’m looking to upgrade my phone using O2 switch up but when I add the upgrade to my basket it still has a £750 upfront cost to pay off the contract early. I thought switch up meant I wouldn’t need to pay off the contract. Is this correct? Thanks,J...

I am unable to see my bill

I have two accounts phone ********592 and *********594 but which ever one I select I only get the bill for ********592 [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Travel bolt on Turkey

Hi I’ve just landed in Turkey about an hour ago and I wanted to see if I can add the travel bolt on for Zone 2 which is £6 a day but when I text it’s doesn’t allow me to add nor on the app

Service in USA

Hi. ... Just arrived in USA and don't appear to have data services. I thought I had the bolt on already via the VOLT / O2 deal but I can't find any mention of it. I don't want to switch on roaming until I'm sure. Anybody help ??? Thanks.

Resolved! Order Processing

Hi,. So i placed my order today for the iphone 16 pro max and o2 have took my upfront payment, but when i go to my orders it says the order is processing. Is this normal? Has it gone through?

Data

Why is my data not working when I’ve paid for it and changed my details

I’m currently in the US and can’t make or receive calls

Please can you help? I can’t make any calls or receive any

When does contract expire

************ [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Switch up IPhone 16

Hi all, with the iPhone 16 launching soon, I am considering my options for the usual o2 store headache. now question time, 1. I know that you are now able to switch up by calling o2. 2. does this work for preorders? 3. does this work for home deliver...

O2

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