Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! ulefone armour 11

can i get ulefone armour 11 on o2 contract

sutt by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! not registered on network

I cannot receive call and text messages and send out either for 2 days now. Even I'm away from London area. I tried all the suggested solution but same problem still.

Resolved! SIM change

I need to set-up new SIM after transfer from Virgin Media but My account is showing incorrectly number to start process

Andy_61 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! O2 taking unauthorised payments

My bill is 15 pounds a month yet twice this month O2 have taken over 150 pounds from my account for no reason, trying to contact them is a roundabout with links just cycling through pages.

Bean3603 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! O2 Open Problem

Hi I am having a problem accessing my O2 Open account. This hasn't been a problem recently after getting my discount applied by contacting O2 by telephone but now I am about to upgrade my phone on a new contract and I want to be able to apply my disc...

DeeBee7 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Amazon prime

Hi there. How do I take Amazon prime off my account. I was given it free but never used it and now I’m being charged every month. According to Amazon I have to cancel it with o2. Thanks

Ron89 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Change number

How can I change my number on O2 without being charged a fee?

Phone97 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Changing Numbers

Last week I changed my phone number, will O2 let me change it back again?

Caz1808 by Level 1: Joiner
  • 1 replies
  • 0 kudos