Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271832 Views
  • 2 replies
  • 2 kudos

Refund

I paid for my tariff but didn't get it I want my money back please

Finley by Level 1: Joiner
  • 279 Views
  • 2 replies
  • 0 kudos

Resolved! Airtime student discount

Hi I have recently joined o2 and I am a student I see you offer a 20% discount to students on airtime plans but my code didn’t work can you please help?

Becca7 by Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos

O2 Default destroying credit file

2 years ago O2 made an error and didn’t close my account. The account was then sold to debt collectors. I have been harassed by the debt collectors since. I have called through numerous times and O2 have confirmed it’s an error by the original call h...

Ireland67 by Level 1: Joiner
  • 3211 Views
  • 11 replies
  • 0 kudos

Resolved! Need to order eSim

How do I order eSim as I am upgrading my handset?app option is out of order. can you get me one please?

Kumarh by Level 1: Joiner
  • 403 Views
  • 1 replies
  • 0 kudos

Account cancelled

Why is it untilnow I got billed from my account which I cancelled already last 5th of August 2024? I was surprised just today when I found out about it because I checked my bank account. Can someone help me with this please. Thanks

Adon by Level 1: Joiner
  • 350 Views
  • 1 replies
  • 0 kudos

Resolved! Help - no response from credit check referrals team...

Hi there, I wonder if someone can help out.I applied for an O2 phone on Sunday night but my credit check failed. I have since checked my credit score, and it is high, and there should be no issues. My credit averages 7 years old, I have no late payme...

Anonymous by Not applicable
  • 5026 Views
  • 7 replies
  • 0 kudos

Wrong tarrif

I have 2 sim only devices. 2 weeks ago O2 called me to offer me a better tariff with a 20% reduction off the second sim (iPad). The 20% reduction has not been applied. I also specified that I would need to call within Europe and was assured I could. ...

SK28 by Level 1: Joiner
  • 446 Views
  • 4 replies
  • 0 kudos