Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Final bill

Hello, I had three numbers on my plan, one of the numbers, however, decided to switch to a new provider 1 day after the new month has started. The sim card was, therefore, deactivated on that day. But I can see that this would still be included in my...

1054623774

Hi. It looks like you are still charging me £9 a month for my mobile contract that ended in May?

Receiving sms while in India. Like OTPs, would I be charged?

Changes contract to one that has an eSIM now have no signal

Can’t make any calls or send/receive texts

Upgrade

I’m trying to upgrade my phone but it says I can only recycle my phone but I have the switch up in my phone

Bill

Hi can you help my whit payment off Bill please

Phone number transfer

I opened a new account with 02 ten days ago and I was advised that I would need a sim with a temporary phone number and my own personal number would transfer from 3 in Five to ten days. It has now passed 10 days and the transfer still hasn’t happened...

Change payments date

Hi, I tried to change my payments date online, however I can’t find the option. Can you please help me with this? Thank you

Lots of o2 issues this weekend.

I have an iPhone 15 pro max and an Apple Watch S6. i purchased a 16 pro max & S10 outright directly through apple on Friday. i transferred my eSIM across to both phone and watch. my iPhone worked right away, my watch did not. the following morning (S...

my Sim has not arrived and it is rather awkward to contact o2 on my mobile because of number change.

On the 17th of september 2024, I changed my Volt plan with virgin media and o2. I activated a deal on the virgin side and all I had to do was cancel my £10.88 a month o2 contract and choose a new £6.00 3gb contract again with o2 so that I may continu...

O2

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