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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 234676 Views
  • 2 replies
  • 2 kudos

Sim upgrade

Hi there, I am looking to change my contract to sim only 

Remove bolion

How do I remove a bolt on and ensure that Iam not charged for it

Problems Closing Out Account

I recently closed my O2 pay monthly plan which had both a device and airtime direct debit payment (on 25/07/24) and had a final bill to pay, which I assumed like all my other bills with O2 would be paid automatically through my bank. This did not hap...

Jacob3 by • Level 1: Joiner
  • 219 Views
  • 1 replies
  • 0 kudos

Resolved! O2 hot spots

Can’t find them to join - help ? Using IPhone 13

Lankygirl by • Level 1: Joiner
  • 228 Views
  • 2 replies
  • 0 kudos

Sim deactivation

I need my sim to be deactivated immediately as my toxic abusive ex still is using it however I am not going to keep paying for the sim when it is her who agreed to pay and now she won’t after she has been made the charges to the account. So I want to...

Aj2304 by • Level 1: Joiner
  • 246 Views
  • 2 replies
  • 0 kudos

Account Bars

I seem to have a restriction on my account, not alowing to me make oputgoign calls, all though i paid my hpnoe bill and payment plan this month

daveM84 by • Level 1: Joiner
  • 186 Views
  • 1 replies
  • 0 kudos

Failed porting to 02!!!!

After being with 02 for many years I am finding my recent experience frustrating to say the least. I purchased a new monthly contract for my son on the 4th of August. The giffgaff PAC code was supplied to 02 on the 5th and I was given a porting date ...

amymack by • Level 1: Joiner
  • 234 Views
  • 1 replies
  • 0 kudos

Beats Flex no code

Hi I still haven’t recieved my code for my beats headphones. I got my contract at the beginning of may (8th I think) when the promotional period for the headphones was on. it’s been nearly 3 months since I first contacted you (13/6/24) and I contacte...

Lilbex by • Level 1: Joiner
  • 334 Views
  • 4 replies
  • 0 kudos

Resolved! Pay off handset agreement with Virgin

My handset contract is with Virgin and my phone bill with 02. I am being passed around from pillar to post trying to pay off the handset. Can someone please help me?! I have been trying for weeks to pay off the handset and no matter what number I cal...

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