Re: Bill

Debs1940 · ‎03-04-2020

I cant pay my bill until the 16th April. The amount is due now, I cant get through to 02 to speak to an advisor

MI5 · ‎03-04-2020

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Debs1940 · ‎03-04-2020

They cant take my call. And hang up . Frustrating. Thanks anyway

MI5 · ‎03-04-2020

Keep trying

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Debs1940 · ‎03-04-2020

I will thanks 👍

Debs1940 · ‎04-04-2020

I'm at my wits end now. Cant get through to 02. Held on for an hour and 15 mins. I've emailed. They're not taking emails, no calls. I feel like crying. I cant get cut off.

MI5 · ‎04-04-2020

We wish we could help more.
Try again in the morning.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎05-04-2020

@Debs1940

They open at 8am this morning (until 6pm) Try then and best of luck.

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