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Bill higher than expected
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on 18-06-2019 09:34
Solved! Go to Solution.

Re: Bill higher than expected
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18-06-2019 09:41 - edited 18-06-2019 09:43
No one here has access to any accounts, so you must ring customer services and speak to someone
https://www.o2.co.uk/contactus
You could also check in my O2 to see whether the discount is applied https://community.o2.co.uk/t5/How-to-Guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494
Best of luck and welcome to the forum
Re: Bill higher than expected
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on 18-06-2019 09:52
A guide on how to see this is below:
https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
Re: Bill higher than expected
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on 19-06-2019 15:51
Welcome to the community @Rebeccamarley
It'd be great to hear if you managed to find out more about your bill, and whether you need any further help as well
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?