cancel
Showing results for 
Search instead for 
Did you mean: 

Being charged 4.50 a week Net Real Solutions

sbt1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have been charged £4.50 a week for the last month from Net Real Solutions. 

 

Unlike other posts on this forum I have not received any text messages from them so cannot reply STOP. Any advice on how to stop this?! 

 

 

Message 1 of 3
1,120 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122923 Posts
  • 826 Topics
  • 7469 Solutions
Registered:

Hi @sbt1

Follow the advice in this thread

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

Information on Net Real here. Contact them and ask them to stop your subscription and refund your money

http://en.nrs-group.com/contact

Edited to add: Other threads on here show this is a very common scam

https://community.o2.co.uk/t5/My-O2/Unsolicited-charges-O2-not-helping/m-p/1139297/highlight/true#M1...

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 3
1,116 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 122923 Posts
  • 826 Topics
  • 7469 Solutions
Registered:

Hi @sbt1

Follow the advice in this thread

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

Information on Net Real here. Contact them and ask them to stop your subscription and refund your money

http://en.nrs-group.com/contact

Edited to add: Other threads on here show this is a very common scam

https://community.o2.co.uk/t5/My-O2/Unsolicited-charges-O2-not-helping/m-p/1139297/highlight/true#M1...

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
1,117 Views

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hi @sbt1, and welcome to the forum Wave The info above should be really useful and help you get this sorted, but please let us know if you have any additional questions!

 

Thanks @Cleoriff for the advice slight_smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
1,009 Views