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Travel bolt-ons - user advice please!

boze22
Level 1: Joiner
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I've been pulled into confusion with Travel bolt-ons.

 

I am about to go to a Zone 1 country. I have the O2 travel bolt on (£7/day when used) and the Zone 1 Data bolt on (1GB for £6 as a one-off charge). My understanding was that the data on the Zone 1 bolt-on would be used 'first' until I got to 1GB, and I would only be charged for the Travel bolt-on if I used the phone/messaging or used more than the 1GB data.

I spoke to an advisor to confirm and he said that I needed to cancel the O2 Travel Bolt-on as otherwise the Zone 1 bolt-on is "useless'. But this doesn't sound right to me. I have the travel bolt-on in case of emergency phone calls being needed, not for everyday use, so I don't want to cancel it. 

 

What are other people's understanding with this? 

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madasaf1sh
Level 79: Lord of the Boards
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@boze22 

 

To be honest I would pay the £7 a day as it gives you calls, texts and data whilst roaming, which you only pay if you use service, and 1GB might not last you long. 

So I would cancel the data bolt on and just stick with o2 travel 

 

Guide: Roaming MegaGuide 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@boze22 

I think you'll be charged the daily rate anyway for any data use.

The additional bolt on is useless to you in this instance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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