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Are these legitimate O2 Sales phone numbers - Gave details and worried now.

Cas1951
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Can't get through to O2 helpline and they close at 9pm, and Live-chat is "too busy" it seems. So can anyone here please put my mind at rest and confirm if these are legitimate O2 sales team phone numbers?

02890021429

01619023758

A man from O2 (think he said his name was Alan) called me on both these numbers today, and convinced me to upgrade from pay and go to a Simplicity unlimited contract. It sounded a good deal so I agreed, and he said I would receive an email confirming the contract and direct debit details which I had agreed to. However the email received does not confirm anything about it, except it does confirm the order number which he had quoted over the phone.

 

Really worried now as I had given my Bank Debit card details and other personal details. Am I worrying for nothing? Been trying to find where to track my order here on the site in "My O2" but can't find anything about tracking orders in there.

 

Cas

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Cleoriff
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I have 3 now....a tabby, a ginger and a tortoiseshell. (3 isnt bad as I had 6 at one time) LOL I was a bit of a sucker when my lad kept rocking up with kittens and giving me sob stories about them...Cat

Veritas Numquam Perit

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gindygoo
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Aha another cat lover, I'm just watching our little furball screech from the front of the house to the very back of the garden in about 0.5 seconds... It's strangely cathartic to know I'm not the only one who runs around like a complete nutter!

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Cas1951
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Hi @Cleoriff and @gindygoo CatCatCat

Yes, it's nice to chat with like-minded folks - cat-lovers and otherwise!

I know I'm supposed to be "switched off" from the other stuff for a while, but this just got me a bit wound up again! - received this email today from an "O2 no reply" email address.........

As your query is regarding bill and direct debit, please contact the
customer service, they will be able to assit you.

Kindy Regards,
Admin Services.

 

Wot!! LOL(and spelling mistakes exactly as copy/pasted above)

 

 

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Cleoriff
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Well I doubt they can assit you anytime soon @Cas1951 Shocked

I would ignore their offer of assitance and kindy regards and just send a PM to @Toby LOL

Veritas Numquam Perit

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Cas1951
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Yes I will @Cleoriff, I'll get my head round it later.

Heck shocked-smiley.gifunbelievable! 

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jonsie
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Be careful of going into wantys bar...I can go anywhere on the forum but get this message when I try to access it....what have you lot been up to over there....?

Screenshots_2015-09-10-13-12-18.png

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Cleoriff
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No idea @jonsie Unless it was either....

1) @viridis being overly polite...or

2) Those pictures you posted last night... or me (of your flight) Confused

Anyway apologies @Cas1951 for taking your thread off topic

Jonsie is currently 33,000 feet in the air and using the airlines Wifi....obviously having problems getting into Wantys Bar...

 

Veritas Numquam Perit

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jonsie
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It's quite ok....nothing virtual about the steady supply of Heineken. ...yeah I know, but it's free Cheers

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Anonymous
Not applicable

I received a call from 01618148825

woman claimed to be from 02 sales.

I have "no" to all marketing preferences.

 

I do not know if it was legitimate, even if it was, I am very disturbed that 02 should pass on my contact details to anyone in or out of the company for sales / telemarketing calls.   KNOCK IT OFF 02 .

stop selling or sharing customer info.

 

ALSO  on 02 website, contact numbers who to call in 02 to complain.  as of today, the free phone numbers 0800 and 202 do not work.

 

 

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MI5
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Contact details and complaints link here.

Free shortcodes and landline numbers.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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