Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi,I am very unsatisfied o2 customer and since last 10 days in my area (cb6) mast is not working so a signal at all at home. I have to go 10 miles away to make a call. I reported this issue last week with o2 customer service and they always makes fal...
why O2 charges for data even when you dont need it? i have wifi and my phone get updates through it.
I have tried unsuccessfully to get the breakdown of my current monthly data usage as O2 has notified me that I have used up all 500MB of my monthly data allowance but my phone tells me I've only used up 396MB. I know therer can be a discrepency but 1...
How do I find out when I am due an upgrade
In the process of filling in the change of name form and it's asking for my account number. I have no recent mail from o2 and cannot find my account number online or on the app? Any help would be much appreciated as to where the account number is act...
Daughter lost her phone on holiday so got it blocked. We now have the phone back and been waiting 2 days for it to be unblocked. She can use all her apps etc but cannot make calls or text. 2 webchats later and now cannot contact them still cannot use...
Hi, I bought a mobile wi Fo Dongle with 5Gb data for 90 daysI did not use all of it but a couple of days before expiry I bought a 1Gb top up.Howver I now onloy have 1Gb... why did I lose teh rest? How do I get it back.. Can someone pelase advise. tha...
Hi, over the past few days I have been experiancing texts being delay. And when they do come through I get 6, 7 or more that come at the same time but time delayed. Does anyone know why or had the same experiance?
Hi,I've recently been moved with work to the very very far north of Scotland. My phone signal is now very limited up here, by that I mean I get no service most of the day and no internet whatsoever. I have 13 months left on my refresh contract and wo...
I had a Sony Xperia Z2 with O2 and it was destroyed, but the Sim was fine. I put it in another phone, which is unlocked, but I cant use the Sim? I can use the phone okay but I keep getting asked for a Sim unlock pin. Anyone know a solution?
