Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238107 Views
  • 2 replies
  • 2 kudos

4G Coverage

I live in Exeter and use an I phone 6. At the moment south of Bristol we have no 4G and outside the main Cities am lucky to get 3G.... When u took out my contract in November 2014, I was assured 4G was imminent ... But staff within O2 seem clueless a...

Anonymous by Not applicable
  • 3013 Views
  • 20 replies
  • 0 kudos

Resolved! Payments from abroad

Hello all I've recently relocated abroad and have been paying my bill from there (as I only had a few months left of the contract) without any problems. However, since last month I´ve not been able to use my cards, probably because they are not regis...

Anonymous by Not applicable
  • 2815 Views
  • 7 replies
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Resolved! Google Play rewards

HiI've just upgraded my phone and part of the package was £10 Google play reward. Can anyone confirm how I receive this? My parcel arrived today and says it should have a Google play leaflet in it but it doesn't Does this mean I'm missing a code to r...

Anonymous by Not applicable
  • 11065 Views
  • 151 replies
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Resolved! Jumping Ship

I hope I post this in the right bit. Apologies if this is the wrong bit. I'll try to summarise my experience so far: I've got a new PAYG phone on Vodafone (nothing against O2, just an upgrade) and because my number's quite a good one, I wish to trans...

Anonymous by Not applicable
  • 2409 Views
  • 13 replies
  • 0 kudos

Address Change on Account - How?

No, it isn't as simple as go into your o2 Account and select the device, and billing details... if it were, i would not be here lol... Once in there, it informs you it has sent you a text message with a security code.. to which my reply is 'no it has...

Anonymous by Not applicable
  • 1963 Views
  • 11 replies
  • 0 kudos

Resolved! Signal in Leeds

I am in Leeds currently undertaking exams and I am curious as to why in the space of a month the signal is terrible on burley road in Leeds Student village accomidation... I can only gain a maximum of 2 bars of signal?

Anonymous by Not applicable
  • 1249 Views
  • 2 replies
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Refund for a phone never get but paid

Dear mr DunneHello! ! I've one account with O2 from the past 3 years and a half. I start with an iPhone 4s,I've upgraded it for an iPhone 5s and lately on September I took the iPhone 6s. In that moment I add to the account an other iPhone 6s and 2 iP...

Anonymous by Not applicable
  • 1295 Views
  • 3 replies
  • 0 kudos

O2/BT outage

Brits using mobile networks EE, O2, Giffgaff, and BT Mobile are unable to make calls this evening, UK time, amid an ongoing network breakdown. Judging from complaints online, subscribers cannot make outgoing calls, and some can't receive any, either....

paulbacon by Level 7: Part Timer
  • 6021 Views
  • 25 replies
  • 2 kudos