Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Pay & Go SIM stopped working

My Pay & Go SIM has stopped working; I suspect this is because I haven't used it for some time. Normally I use it whenever in the UK and when not I have a reminder to make a call periodically to keep it alive but for some reason I missed the last one...

My bill

I don't like talking about what happened to me, but I suffered from an illness. I let a number of bills slip because we couldn't pay the rent and more, and I spent a good 12 months in hospital, then another 6, then another 2. I am really ashamed of t...

Problems With O2 and Topcashback

Hi There, Has anyone else had problems with O2/Topcashback? I signed up for a deal back in Novemeber which promised £115 cashback. To date nothing has been forthcoming. I have contacted Topcashback numerous time who just keep saying it's O2s fault as...

Resolved! O2 Coverage in Chester

What is O2's coverage like in Chester? I am with EE at the moment but the signal is not great indoors. What is O2's 3G like in Chester Ta

o2 text & call tariff sim

Any one know can you swap a payg sim to this tariff or is it still possable to buy a o2 text and call sim?

annoying "bundle call" voice when using phone

Why do 02 have a silly voice saying "bundle call" whenever my phone is used? I find it difficult to believe that customers need or want it, though there are always an odd few I know. For the likely majority who don't want to hear it, why can't it be ...

Resolved! Pay upfront contract question?

Hi all, Quick question i hope! My partner just smashed her phone and so i was going to upgrade using my refresh account and looking at the iphones she wants a 5c ( good news as its cheap ) and i noticed a refurb one is only £120 upfront so no device ...

Resolved! Call charges

Which codes are included in minutes allowance on pay monthly e.g. 0800 is now free to use. Is 0843 also free?

Resolved! What to do with the SIM cards O2 sent me?

Hi, I'm hoping someone can enlighten me! Once we were all on totally paid-for devices, we upgraded the entire family to a SIM only arrangement as a cost-cutting venture. I was under the impression that this would automatically swap over to the new ta...

Resolved! Deposit refund without calling?

When i took out my phone contract I had to pay a £150 deposit. It has now been 3 months where i've paid everything on time, i can see the deposit has refunded onto my account however i need it in the bank! How would i go about doing this? I know some...

O2

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