Applying staff discount

[KF14]

Hi, I'm an O2 pensioner and have just purchased a new phone and need to get my staff discount applied to the new contract. The old O2 VIP number I have is no longer in use, nor is the one that I was given in my local branch. Can anyone advise please, keen to apply the discount asap. Many Thanks

[MI5]

@KF14 

All we know here Guide: O2 Open & Friends and Family discounts - How to sign up 

[KF14]

Hi,

Thanks for your reply. However, the schemes mentioned in your attachment don't seem to cover the historical O2 Staff Discount scheme which allowed employees and pensioners to purchase i phone, 1 mobile broadband device / tablet and 1 smart watch, each of which had 100% airtime discount whilst the purchase contract was in place.  This discount needed renewal with each change of device / contract via a call to the O2 VIP Desk on 0800 090 1815, which no longer works.

I'd be grateful if you'd advise further or notify a contact within Virgin O2 that could assist me further.

Many Thanks again

[MI5]

@KF14 

Assuming the scheme still exists, contact customer services Guide: How to find help & contact O2 or wait for @Dave-O2 to return on Monday.

[pgn]

This any help, @KF14?

https://community.o2.co.uk/t5/Pay-Monthly/O2-friends-and-family-retired-employee-discount-no-longer/...

[Dave-O2 · Accepted solution]

Thanks for the tag @MI5 

@KF14 I have your PM and i'll be in touch as soon as i can 👍

[MI5]

Is there something that needs adding to the guide to cover this question

@Dave-O2 

@KF14 ?

[Dave-O2]

Morning @MI5 

This query was relating to Staff Discount, however i've added a section to Guide: O2 Open & Friends and Family discounts - How to sign up to cover this ⬇️

[jonsie]

Excellent @Dave-O2 

An email contact is impressive, nice one!