Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 226793 Views
  • 2 replies
  • 2 kudos

Can’t access my data abroad

I’m in France and got plenty of data on my phone. Can’t receive or make phone call in what’s up

AC32 by Level 1: Joiner
  • 100 Views
  • 1 replies
  • 0 kudos

iPhone not working

I bought a phone from you and now it is not working for 4G and calls only work sometimes

Ir12345 by Level 1: Joiner
  • 115 Views
  • 2 replies
  • 0 kudos

Resolved! Replacement sim

Lost phone. Have a spare, just need a new SIM. How do I order it? 

Tarn848 by Level 1: Joiner
  • 100 Views
  • 1 replies
  • 0 kudos

Delivery

Helloi I ordered a new phone and now the delivery is delayed. I am now not going to in at all when it is due to be delivered so can I change the delivery address to my work address?

Jacqui17 by Level 1: Joiner
  • 171 Views
  • 2 replies
  • 0 kudos

Denied 02 switch up

Hi, I am looking for advice. I have just tried to switch up in store and got an error stating "you have reached the maximum number of pay monthly contracts allowed at any one time". I have seven lines on my account, have been with o2 for a very long ...

Russ7 by Level 1: Joiner
  • 620 Views
  • 9 replies
  • 1 kudos

Refund for deposit

Paid deposit was refused and waiting for deposit to come back so I can go elsewhere how long do I have to wait

Meme2 by Level 1: Joiner
  • 100 Views
  • 1 replies
  • 0 kudos

Resolved! Email

Hi ther a got a email to say thanks for ur order 250mb volt double data boost , this is part of your Benefits from virgin media. Can you explain to me what this is , thanks

DeeD1986 by Level 1: Joiner
  • 104 Views
  • 1 replies
  • 0 kudos

swap to esim

Hi I will like to swap my contract to eSim. Please advice what I need to do. Thank you

RixS_life by Level 1: Joiner
  • 159 Views
  • 2 replies
  • 0 kudos

Resolved! How to transfer a number between two o2 contracts?

I am not sure if this specific question has been asked before (if it has, I can't find it): I want to purchase a new o2 contract from mobiles.co.uk (a new o2 contract is cheaper than any upgrade option from o2 or mobiles.co.uk), and I still have my e...

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Anonymous by Not applicable
  • 84041 Views
  • 23 replies
  • 0 kudos