Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237746 Views
  • 2 replies
  • 2 kudos

Resolved! Galaxy watch Ultra

Hi, I have just ordered the Galaxy watch ultra I had noticed that it has gave me its own number for the data for the watch, what I'd like to find out is that is it not possible to have the same number for the phone and the watch? I know that EE and V...

Paul820 by Level 3: Thinker
  • 802 Views
  • 9 replies
  • 0 kudos

Need replacement sim for number ***********

I need a replacement sim for number ************ as I have just returned from holiday and can’t remember where I put my sim. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

New iPhone

I want to change my phone for an O2 switch up

Kazbot45 by Level 1: Joiner
  • 79 Views
  • 1 replies
  • 0 kudos

Cancel an order

Can I cancel an order of AirPods as my daughter in law already purchased them ?

annemac by Level 1: Joiner
  • 152 Views
  • 2 replies
  • 0 kudos

charges on bill

There are charges for making calls while oversees, my phone was not able to make or receive calls while in USA so how can I have made these calls, also the number called is my own !

fraud ticket

hi thereabout a week ago a fraud ticket was opened by myself as someone managed to get into my o2 account and setup a rolling sim contract number ending 037 in that time a direct debt was set up which i contacted the bank and had anew card set up and...

Sa30 by Level 1: Joiner
  • 113 Views
  • 1 replies
  • 0 kudos

Service charge to reactivate phone

Morning. I am trying to use my phone and it is not working. I made a payment yesterday and my phone still doesn't work. I called 202 and a bunch of other service numbers and the automated voice tells me, I have no payments to make butni need to make ...

DFaulk by Level 1: Joiner
  • 114 Views
  • 3 replies
  • 0 kudos

Change my sim

Hi I want to change to the offer I got when I was last on the phone 

Leemac by Level 1: Joiner
  • 71 Views
  • 1 replies
  • 0 kudos