Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Anybody still having spend cap issues? Can’t get this resolved even through here. Spend cap is unlimited but blocks me for purchasing and doesn’t reset until the next month.
I live abroad and I've been waiting for end of contract to cancel. Get an email today of price hikes and they give me the option to cancel. Is there no email to write to? It shouldn't be this difficult to leave.
Help me with my virgin media and O2 Volt's
I recently got the email about the change in policy for the Switch Up and additional charges each April. I have three numbers attached to my O2 account, and I only wanted to remove one. After an hour on the phone, I finally got taken through to the c...
So got the notification of price increases in April 2026, so decided to reject and give 30 days notice of airtime plan cancellation on both phones and move to GiffGaff pay monthly. So I called 202 to action this, why do they do? send a PAC code which...
I know we've all seen this before in thread after thread but here is one for you. Got that price rise email and decided to can one of my lines in the end, but I also really want a tablet with O2. Sat on hold for 30 mins to get my PAC code to give to ...
Hi, is there an O2 staff member that can help please? Trying to port a number in multiple times, and it doesn't work. Agents say there is something wrong and has been referred to a back office team to sort well over a week ago, but I've had no contac...
Does anyone know how I go about cancelling my airtime due to the rise next year? The email says I have 30 days to cancel from now, and that is accessible via My o2. Cannot find it for the life of me. TIA
I'm trying to view my contract. I've clicked on "your agreements" and got a page which says "View your O2 contracts and documents".Under "Your Airtime Agreement" there is a link marked "View Contract", but when I click on it it just briefly pops up a...
So I took out a 36 month device plan for a Pixel 10 Pro fold I am trading in my Z fold 7 256gb but for some reason on the order page it defaults to 512GB using the Imei I am only upgrading due to the £300 bonus They quoted me £821+£300 bonus for the ...
