Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 249101 Views
  • 2 replies
  • 2 kudos

Phone number ported over ..

Phone number ported over from ee yesterday to 02 everythings working fine apart from receiving sms . Can recieve messages from 02 when they send but any verification codes such as bank etc will not come through any ideas why? Tried everything and pho...

L2014 by Level 1: Joiner
  • 208 Views
  • 1 replies
  • 0 kudos

New monthly plans

I got a text about a new plan and don't know what to do or who I call? 

Waiting on delivery of new Phone

Can anyone shed any light on why my new phone order is still sating processing over a week after ordering?

PM4 by Level 1: Joiner
  • 1484 Views
  • 1 replies
  • 1 kudos

Resolved! Cancelling subscrption

How do I cancel my O2: account which is a sim only account,

Magdwy by Level 1: Joiner
  • 234 Views
  • 1 replies
  • 0 kudos

Mobile data not working

When im not connected to wifi my data isnt working its saying its on but is saying no connection when i try to use my data or send messages

Charge to mobile

I always use my charge to mobile for App Store purchases and in app purchases. I used to be able to spend up to £200 and I have never had any issues. Recently, despite my limit being set to £300 I am only able to charger up to £20. o2 have confirmed ...

Resolved! Not renewing my contract

Im trying to cancel my contract but cant get through to anyone 

Alex1234 by Level 1: Joiner
  • 240 Views
  • 1 replies
  • 0 kudos

Contracts

Hello I currently have an O2 contract for 24 months and my wife is looking to get a contract if she gets a contract can I get my contract moved over to her account/billing account

LWX by Level 1: Joiner
  • 267 Views
  • 3 replies
  • 0 kudos

Resolved! 3G switch off

I had an email from o2 today saying my mobile phone will not receive data after next year, as did both of my parents. we all have phones that only text and make calls so does this mean we all have to buy new mobile phones, that we don't want, to cont...

AbiSindy by Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos