Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Can I get a refund for an unused Zone 3 bolt on I no longer need?

I recently travelled to Morocco. O2 sent a text confirming the £3/min call charges and £1/text. I was unable to change my zero spend cap and therefore thought I had no option but to buy a Zone 3 100mb bolt on for £26. I had good access to wifi and di...

Hi

Can anybody help me with vmo2Id sign in problem

Poor Quality Refurbished Screen

I recently joined O2 and purchased a "like new" Samsung S23 Ultra. Got the phone and it looked great although it looks like the screen has been replaced at some stage and something doesn't seem right. Firstly the bezel at the bottom of the screen is ...

Missing delivery pin.

Good afternoon team, My smartwatch arrived today unfortunately the driver couldn't leave it because I don't have a pin for delivery. Kind regards John Lewin Taylor

Resolved! Phone undelivered, approaching 2 weeks

I purchased a phone on a contract a couple weeks ago, and I have not received it yet, due to the DHL driver not making sufficient attempt to contact me. I live in a flat, we have an intercom, even if he doesn't have my mobile number, and every time I...

cancelling sim card

Good morning,I would like cancel my sim card for tablet number is ************ I don’t using this number long time.I already cancelled this number last year but still charged on my account.I don’t know why.I cancelled this number through phone call a...

No Mobile Data

Hello, since a couple of days I have no mobile data coverage, same for my wife who is on PAYG. Any ideas?

Resolved! Upgrade Deals with Affordable Mobiles better than in MyO2

Hello Everyone.I am coming to the end of my Contract with O2, so I am looking at all options available.I have looked at the offers in MYO2, but there are far better ones from Affordable Mobiles.I Want to stay with O2, but how do I take out the new co...

Resolved! Error code 90 / 900 Apple Watch cellular - FIX!!!

So I’ve called 202, messages o2 and gone in to both Apple and O2 today trying to connect an o2 Apple Watch cellular plan with my Apple Watch Ultra 2. I’m an existing o2 customer with an iPhone 16 pro max. I bought both the phone and Apple Watch priva...

I gave 02 my PAC number when I transfered to another network but they havent' released it.

why won't they release my number? I've log in and they say I no longer have a contract with them but they kept my number.. I sent my PAC number..

O2

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