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Cancelling airtime plan ONLY

MiaEva
Level 1: Joiner
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I purchased an iPad through o2 and already had a data only sim the contract on that sim ended October 2022 and I haven't used it much, I've spoken to countless people asking to cancel the airtime payment but they're insisting I have to pay the rest of the device plan (which ends in 2026) off too, I don't want to cancel the device plan just the airtime is this possible? am I wording it wrong? 

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Enlli
Level 70: Enigma
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Was the iPad purchased with another airtime plan? If so if you cancel that in the first two years you need to pay off the device.

However, if you are trying to cancel the SIM you already had that is separate and should no effect the device.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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O2 have never sold an iPad without a contract sim so one would have been included whether you used it or not.

To cancel without fees will mean you need to wait for the contract to reach its minimum term.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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