My 02 not working to apply NHS discount

[Julia13]

When I try to go to 02 open to apply my NHS discount it keeps saying sorry there has been a problem. I tried to ring 02 yesterday but got told to give it 24hr and see if it works but it still isn’t working 

[MI5]

@Julia13 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: O2 Open & Friends and Family discounts - How to sign up 

[madasaf1sh · Accepted solution]

There is a work around to this @Julia13 

When it says there has been a problem, go to the top right click on login and then login using your myo2 login details, it should then  take you into o2 open, and you can select your number and apply the discount.. 

I added mine onto a switch up yesterday using this method..

Good Luck