An account enquiry

[Anonymous]

Morning all,

I've had the same account  ( through numerous upgrades over the years ) for a few years, my 1st Iphone was a gift from my parents & the account is in their name. How do i change it to my name?? and if i ring, will she have to be there to clarify? . I've rang loads of times over the years , spoke to customer services and said it's my phone but in my Mum's name and it's been fine.  Would just ring them but not allowed at work so thought i'd see if theres a short cut.

Thanks in advance people

Wes

[MI5]

No CS rep is going to refund the price rise - but worth a try though

[jonsie]

Heartbreaking innit!